These Terms of Service apply to your use of our website and any purchases made through our online store. By visiting our site or placing an order, you agree to these terms.
1. General Terms
This online shop is operated by Root Shoot Malting, LLC. Throughout the site, “we,” “us,” and “our” refer to Root Shoot. We reserve the right to update these terms, change our offerings, or discontinue products at any time.
You must be at least the age of majority in your state or province of residence to make purchases through this site.
2. Products & Availability
We do our best to accurately display our merchandise, including colors, descriptions, sizing, and pricing. Actual colors may vary depending on your screen or device.
Products may be available in limited quantities, and we cannot guarantee that an item will remain in stock. We reserve the right to limit quantities, discontinue products, or correct errors in product descriptions, pricing, and availability.
3. Orders & Payments
By placing an order, you agree to provide current, complete, and accurate billing, payment, and shipping information.
We reserve the right to refuse, limit, or cancel an order when necessary, including in cases of suspected fraud, pricing errors, inventory issues, or unauthorized resale. If we cancel an order after payment has been processed, we will refund the amount charged for the canceled order.
Prices are subject to change without notice. Applicable taxes and shipping charges will be displayed at checkout.
4. Shipping & Delivery
We work to get your Root Shoot gear out the door as quickly as possible, but please allow 1–3 business days for order processing and shipping. During busy periods, fulfillment may take up to a week.
Delivery times are estimates and are not guaranteed. Once a package is handed off to the carrier, transit times and delivery are subject to the carrier's operations and any delays outside our control.
5. Returns & Exchanges
We want you to be happy with your Root Shoot gear. Returns and exchanges are subject to our Returns & Exchanges Policy, including eligibility requirements and applicable time limits.
Please review that policy before returning an item or requesting an exchange. If your order arrives damaged or incorrect, contact us so we can help.
6. Website Use
You agree to use this website only for lawful purposes. You may not use our site to engage in fraudulent activity, interfere with its operation or security, distribute malicious software, or violate the rights of Root Shoot or others.
We reserve the right to restrict or terminate access to our website for activity that violates these terms or applicable law.
7. Intellectual Property
All content on this website, including logos, photographs, product designs, text, graphics, and other materials, belongs to Root Shoot or its respective owners and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.
8. Third-Party Services & Links
Our website may use third-party services for payment processing, shipping, analytics, or other functions, and may contain links to external websites.
These services and websites are operated independently of Root Shoot. Your use of them may be subject to their own terms and privacy policies. We are not responsible for the content, policies, or operations of third-party websites.
9. Privacy
Information submitted through our online store is handled in accordance with our Privacy Policy. By using our website, you acknowledge that certain information is necessary to process orders, arrange delivery, provide customer service, and operate the store.
Please review our Privacy Policy for details about how information is collected, used, and protected.
10. Errors & Website Availability
Occasionally, our website may contain errors, inaccuracies, or omissions relating to products, prices, promotions, shipping charges, or availability.
We reserve the right to correct errors, update information, and cancel or refuse orders affected by material errors, subject to applicable law.
We make reasonable efforts to keep the website available but do not guarantee uninterrupted or error-free access.
11. Disclaimer & Limitation of Liability
To the extent permitted by law, Root Shoot is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase or use of our products.
Our website and its content are provided on an “as available” basis. Nothing in these terms excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable law.
12. Indemnification
To the extent permitted by law, you agree to hold Root Shoot harmless from third-party claims, losses, or expenses arising from your unlawful use of the website, your violation of these terms, or your infringement of another party's rights.
13. Governing Law
These Terms of Service are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.
14. Changes to These Terms
We may update these Terms of Service from time to time by posting a revised version on this page. The “Last updated” date indicates when changes were most recently made. Your continued use of the website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by law.
At Root Shoot, we respect your privacy. This Privacy Policy explains what information we collect when you visit our online shop, make a purchase, or contact us, how we use that information, and the choices you have regarding your personal information.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Information you provide: Your name, email address, phone number, billing address, shipping address, order details, and any information you provide when contacting us.
Payment information: Payments are processed through our payment service providers. We receive information needed to confirm and manage your transaction. Payment providers handle payment details according to their own privacy and security practices.
Device and browsing information: When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, referring websites, and interactions with our store.
Cookies and similar technologies: Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and support analytics or advertising, depending on the tools we use and your privacy choices.
2. How We Use Your Information
We may use your information to:
-
Process payments and fulfill orders.
-
Arrange shipping and provide order confirmations and tracking updates.
-
Respond to questions and provide customer service.
-
Manage returns, exchanges, and refunds.
-
Maintain website security and help detect fraud.
-
Improve our products, website, and shopping experience.
-
Send marketing emails or text messages when you have signed up or otherwise provided the required consent.
-
Meet legal, tax, accounting, and regulatory obligations.
You can unsubscribe from promotional emails using the unsubscribe link in the message. If we offer marketing text messages, you can opt out by following the instructions provided in those messages.
3. How We Share Your Information
We do not sell your personal information for money. We may share information with service providers when reasonably necessary to operate our business, including:
-
Ecommerce and hosting providers that operate our online store.
-
Payment processors that securely handle transactions.
-
Shipping and fulfillment providers that deliver your orders.
-
Analytics and marketing providers, if used, to help us understand website activity and communicate about our products.
-
Professional advisers and government authorities when necessary to comply with legal obligations, protect our rights, or address fraud or security concerns.
These providers may process information according to their own privacy policies and the services they provide.
Some advertising or analytics activities may involve sharing information that privacy laws define as a sale or targeted advertising, even when no money changes hands. Where required, we will provide applicable disclosures and choices.
4. Cookies and Website Analytics
Cookies help our website function and may remember your preferences or shopping activity. We may also use analytics tools to understand how visitors use our store and identify ways to improve it.
You can manage cookies through available website privacy settings and your browser settings. Blocking certain cookies may affect website functionality.
Where required by law, we will request consent before using nonessential cookies or similar technologies.
5. Marketing Communications
If you sign up to receive promotional communications from Root Shoot, we may use your contact information to share merchandise updates, new product announcements, offers, and other news.
You may unsubscribe from marketing emails at any time. If text marketing is offered, you may opt out by replying STOP, where applicable. Consent to receive marketing messages is not a condition of purchasing merchandise.
We may still send transactional messages relating to your order, account, or customer service when necessary.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet legal obligations.
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on where you live and applicable law, you may have the right to:
-
Request access to personal information we hold about you.
-
Request correction of inaccurate information.
-
Request deletion of certain personal information.
-
Obtain a copy of certain information in a portable format.
-
Opt out of certain targeted advertising, sales of personal information, or profiling activities, where applicable.
-
Withdraw consent where processing is based on consent.
-
Appeal a decision regarding a privacy request, where required by law.
We will not unlawfully discriminate against you for exercising your applicable privacy rights.
8. Colorado and Other U.S. State Privacy Rights
Residents of Colorado and certain other states may have additional rights under applicable privacy laws, subject to the laws' requirements and exceptions.
These rights may include accessing, correcting, or deleting personal information; obtaining a portable copy of certain information; and opting out of targeted advertising, certain sales of personal information, or certain profiling.
If applicable, you may also request information about the categories of personal information we collect, the purposes for collecting it, and the categories of third parties with whom it is shared.
To exercise your rights or submit an appeal, contact us using the information below. We will respond in accordance with applicable law.
9. Third-Party Websites
Our website may contain links to third-party websites or services. These sites operate independently and have their own privacy practices. We encourage you to review their privacy policies before providing personal information.
Root Shoot is not responsible for the privacy practices or content of third-party websites that we do not operate.
10. Children's Privacy
Our online shop is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the situation.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements. Any updates will be posted on this page along with the revised “Last updated” date.
-